How do I cancel my insurance contract?

Andreas Schulz
Andreas Schulz
  • Updated

Do you want to cancel your MAWISTA insurance contract? Here’s everything you need to know and how to proceed.

Cancellation deadlines

  • Monthly Cancellation: You can cancel almost all of our plans at any time, effective at the end of the month.
  • MAWISTA Reisecare: Customers with this plan can cancel their insurance daily and at any time before the contract ends.

How to cancel

You can cancel your contract without providing any reason, as long as you adhere to the cancellation deadline (ordinary termination).

  • Respect the Deadline: Your cancellation must reach us before the end of the cancellation period.
  • Confirmation: Once we receive your cancellation, we will review it and send you a written confirmation shortly thereafter.

Cancellation form

Alternatives to the online form

If you prefer not to use the online form, you can also cancel via post or email. Your informal written cancellation letter should include the following details:

  • Your name
  • Your insurance number
  • The plan you are currently enrolled in
  • The date you want the cancellation to take effect

Please address your cancellation to:
MAWISTA GmbH
Esslinger Str. 83
73207 Plochingen
Email: info@mawista.com

Plan change instead of cancellation

Would you prefer to change your plan instead of canceling? No problem! Just read the article on how to upgrade/downgrade your plan to find out how.

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