Customer support

• How can I contact MAWISTA?
• Why can’t my inquiry be processed?

• How do I report my private health insurance to the university?
• What is the social security number, and how do I get it?
• How does working during my studies affect my health insurance?
• How do I insure myself for a temporary stay abroad?

• How do I extend my contract?
• How do I cancel my insurance contract?
• How do I cancel my contract retroactively?
• Can I change the start date of my contract?
• How do I request a retroactive start to my insurance?
• How do I upgrade/downgrade my plan?

See all 7 articles

• Why was a payment debited after cancellation?
• How do I make a payment to MAWISTA?

• What are the features of the insurance card?
• How do I get an insurance card?